Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of Promptiva AI, operated by Astrastack Technologies OPC Pvt. Ltd. (“Astrastack”, “we”, “us”). By creating an account, purchasing a plan or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. The Services

Promptiva AI may provide a prompt library, prompt search, prompt creation and saving tools, favourites, usage history, browser-extension features, synchronisation and paid subscription features. Features may change, and availability may depend on your plan, device, browser and third-party services.

2. Eligibility and account security

You must be legally capable of entering into a binding contract. You are responsible for providing accurate account information, keeping login credentials confidential and all activity under your account. Notify us promptly of suspected unauthorised access.

3. Acceptable use

You must not use the Services to break the law, infringe intellectual-property or privacy rights, distribute malware, attempt unauthorised access, interfere with the Services, scrape or reproduce the service at scale without permission, or generate, store or distribute unlawful, deceptive, abusive or harmful content. You are responsible for reviewing and lawfully using prompts and outputs.

4. AI outputs and third-party platforms

Prompts and AI-generated outputs may be inaccurate, incomplete, biased or unsuitable. They are provided as tools for assistance, not professional legal, medical, financial or other regulated advice. Independently verify important outputs before relying on them. Third-party AI platforms are governed by their own terms and privacy policies; we do not guarantee their availability, accuracy or results.

5. Subscriptions, fees and payment

Paid features, prices, billing frequency, taxes, renewal terms and plan limits will be displayed at checkout or on the applicable pricing page. You authorise the selected payment provider to process the transaction. A subscription continues or renews only as disclosed at purchase and subject to the cancellation method shown there. We may change prices prospectively with notice where required by law.

6. Cancellation and refunds

Cancellation stops future renewal as described in your account or checkout flow. Refund eligibility, timelines and exclusions are governed by our Refund & Cancellation Policy and applicable law. Nothing in these Terms limits mandatory consumer rights.

7. Intellectual property

Astrastack and its licensors own the Services, software, branding, design and associated materials, except for content owned by users or third parties. We grant you a limited, non-exclusive, non-transferable and revocable right to use the Services for your permitted personal or internal business purposes while your account is in good standing. You retain rights in content you submit, subject to the limited rights needed to operate the Services.

8. User content

You are responsible for ensuring that content you submit does not violate law or third-party rights. You grant us permission to host, process, transmit and display that content only as reasonably necessary to provide, secure and support the Services. Do not submit information you are not authorised to share.

9. Availability and suspension

We may update, suspend or discontinue features for maintenance, security, legal or business reasons. We may restrict or suspend accounts reasonably believed to violate these Terms or pose a security or legal risk. Where appropriate, we will provide notice and an opportunity to address the issue.

10. Disclaimers and limitation

To the maximum extent permitted by law, the Services are provided on an “as available” basis. We do not warrant uninterrupted or error-free operation or that AI outputs will meet your requirements. To the extent permitted by law, Astrastack will not be liable for indirect, incidental, special or consequential losses. Nothing excludes liability that cannot legally be excluded, including liability arising from fraud or wilful misconduct where exclusion is prohibited.

11. Indemnity

To the extent permitted by law, you agree to be responsible for claims arising from your unlawful use of the Services or your violation of these Terms or third-party rights. This clause does not apply where prohibited by applicable law.

12. Privacy

Our Privacy Policy and Cookie Policy explain how information is handled. Please read them before using the Services.

13. Governing law and disputes

These Terms are governed by the laws of India. Subject to mandatory consumer-protection laws and the jurisdiction of competent authorities, courts at [INSERT APPROPRIATE CITY/COURT JURISDICTION] shall have jurisdiction.

14. Changes and contact

We may revise these Terms by posting an updated version. Continued use after the effective date constitutes acceptance where permitted by law. Contact: [INSERT SUPPORT EMAIL]; address: [INSERT COMPLETE POSTAL ADDRESS].